Contact UsAt Elizabethtown Gas, our goal is to make every customer experience an outstanding one. Whether you’re calling with a simple question about your service or to report an emergency, you’ll talk to someone who’s prompt, professional and courteous, regardless of whether you talk to us on the phone or e-mail us.
Here’s how to get in touch with us:
Report Leaks, Odors and Emergencies
Call 1-800-492-4009. We’re here 24 hours a day. (Y hablamos español.)
Call Before You Dig
Even with small projects, like planting trees and shrubs, it’s important to call us at least three full business days before you dig to make sure you’re not digging where there are gas lines or other utility lines. Just dial 811 — or 1-800-272-1000 — to reach New Jersey One Call.
Call Customer Service
We’re here to help our customers with any of their questions or concerns from 7 a.m. to 8 p.m., Monday through Friday, and on Saturdays from 9 a.m. to 1 p.m. (Y hablamos español.)
To reach us by phone, call 1-800-242-5830.
You can e-mail our Customer Care Center at ccare@aglresources.com.
Upgrade Your Home or Business to Natural Gas
Provide us with important information so that we can help you upgrade your home or business to enjoy the benefits of natural gas.
Get Information About Our Company
To get general information about Elizabethtown Gas, contact our parent company by calling 404-584-4000, or write to:
AGL Resources Inc.
P.O. Box 4569
Atlanta, GA 30302-4569
Only members of the news media may contact the communications department at:
Tami Gerke 404-558-2307
Alan Chapple 404-783-3011
To see press releases, just click on a year above.
Our speakers’ bureau can provide Elizabethtown Gas experts to talk to school groups, civic organizations and other groups. Topics we can cover include safety, careers in the natural gas industry, conservation tips and the advantages of gas appliances. Just call 404-584-3873.
To give us feedback about our Web site, send an e-mail to corpcomm@aglresources.com.