About Us > Latest News > 2021 > Elizabethtown Gas Customers May be Eligible for Energy Assistance


Elizabethtown Gas Customers May be Eligible for Energy Assistance

UNION, N.J., November 1, 2021 – Elizabethtown Gas wants to remind customers that several federal and state assistance programs are available to help manage winter energy costs.

“At Elizabethtown Gas, we recognize the importance of safe, reliable, affordable natural gas service,” said Christie McMullen, President and COO, Elizabethtown Gas. “Elizabethtown Gas is proactively working to make energy as affordable as possible for customers, through community outreach events and energy efficiency programs designed to help customers take control of their energy consumption.”  

In response to the ongoing economic challenges experienced by residential utility customers due to the pandemic, the following assistance programs have been expanded to include higher-income households. For instance, a family of four can make up to $106,000 and may be eligible to receive assistance. Elizabethtown Gas’ Energy Assistance team is available to help customers determine if they are eligible for any of these services and identify which program is suitable for each household.

  • The Low-Income Home Energy Assistance Program (LIHEAP) provides federally funded energy assistance to help low- or fixed-income families meet their energy needs. LIHEAP also offers an added emergency crisis benefit component, offering eligible applicants an additional benefit of up to $700 to maintain or restore service. LIHEAP accepts applications from October 1 through June 30 each year and accepts applications for its ancillary emergency grant from March 16 through June 30 each year. For more information on the application process or to apply online, visit the Department of Community Affairs’ website at www.nj.gov/dca.
  • The Universal Service Fund (USF) state program helps make natural gas and electric bills more affordable for low-income households. Customers who apply for LIHEAP automatically submit for consideration of the USF grant. USF has also revised its program to address customers’ needs by increasing its monthly benefit from $150 to $180. In addition, all customers who have been approved for the USF program over the next two years will be screened for the USF Fresh Start program if arrears are greater than $60. USF accepts applications year-round.
  • The Payment Assistance for Gas and Electric (PAGE) is a state-funded utility assistance program that helps low- to moderate-income families in New Jersey pay their utility bills. The PAGE grant is administered by the Affordable Housing Alliance and is funded by the Board of Public Utilities (BPU). It is a financial assistance program designed to help households across the state of New Jersey who are experiencing economic hardship and struggling to pay their electric and natural gas bills. New Jersey residents who rent or own a home and are facing a crisis situation that includes a documented notice of overdue payment for gas or electric service may qualify.
  • The NJ SHARES program provides a one-time grant to moderate- or fixed-income households experiencing a financial crisis that do not qualify for federal and state assistance programs due to the household’s income. Grants can be up to $700 for customers with natural gas as a heating source and must result in a continuance and/or restoration of service.
  • NJ Comfort Partners is a free energy efficiency and education program for qualified low-income customers offered through the New Jersey Clean Energy Program. The program helps customers save energy and money while making their homes more energy efficient. Eligible customers will receive all energy-saving education services free of charge. The program also includes the installation of cost-effective energy efficiency measures in the home.

Customers may apply for these programs online, through mail or in person. For more information on how or where to apply, visit elizabethtowngas.com, the Board of Public Utilities’ official website (bpu.state.nj.us), NJPowerOn.org or NJsharesgreen.org.

For additional details on these programs, including eligibility requirements and help applying to the above programs, customers can contact the Elizabethtown Gas Energy Assistance team at Elizabethtowngaspaymentassistance@sjindustries.com. Customers can also get up-to-date information on community outreach events via Twitter @etowngas and on Facebook at Elizabethtown Gas.

About Elizabethtown Gas
Elizabethtown Gas, a subsidiary of SJI (NYSE: SJI), delivers safe, reliable, and affordable natural gas and promotes energy efficiency to over 300,000 residential, commercial and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For six years in a row, Elizabethtown Gas has ranked highest in customer satisfaction for residential gas service among east midsize utilities by J.D. Power and Associates. For more information, visit elizabethtowngas.com.

About SJI
SJI (NYSE: SJI), an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries:  SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE).  SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.  Visit sjindustries.com for more information about SJI and its subsidiaries.

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