About Us > Press Room > 2015 > Cogent Energy Reports: Elizabethtown Gas is one of the most trusted natural gas companies in America


Cogent Energy Reports: Elizabethtown Gas is one of the most trusted natural gas companies in America

UNION, NJ – January 20, 2015 – Elizabethtown Gas, which provides safe and reliable natural gas service to more than 279,000 customers in the Gateway and Delaware Valley regions, has been named 2014 Utility Customer Champion for being one of the most trusted natural gas companies in the country.

Cogent Energy Reports, a division of Market Strategies International, recognized Elizabethtown Gas as an industry leader based on a study that measured overall customer engagement, including brand trust, operational satisfaction and product experience.

Of the 127 U.S. electric and natural gas utility companies included in the study, Elizabethtown Gas ranked highest among east region utilities and third in the natural gas industry for its service offerings being easy to use and performing as promised.

“This recognition reaffirms our commitment to fulfilling our vision of providing an outstanding customer experience,” said Brian MacLean, president of Elizabethtown Gas. “We value our reputation as an industry leader in customer relationship management, and remain committed to ensuring our customers receive the topnotch customer experience they expect and deserve from us.”

About Elizabethtown Gas
Elizabethtown Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), provides natural gas delivery service to approximately 279,000 residential, business and industrial natural gas customers in New Jersey. In operation since 1855, the company serves parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For more information, visit www.elizabethtowngas.com.

About AGL Resources
AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services and midstream operations. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management and ownership and operation of natural gas storage facilities. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com.

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