elizabethtown gas
JD Power Awards

Thank YOU!

For the sixth consecutive year, our customers voted Elizabethtown Gas #1 in Customer Satisfaction in the J.D. Power Eastern Gas Region among midsize utilities.

We're proud to share this recognition with you, and it's our privilege to serve you, your family and your community each and every day. Particularly during these uncertain times, we remain committed to providing you safe, reliable, affordable natural gas service delivered through an exceptional customer experience. And even though you've rated us number one, we're committed to improving every day and bringing you the service and support you deserve.

  • Energy assistance is available. We recognize many of our customers have been impacted by the pandemic. You may qualify for financial assistance with your energy costs. Click here or call 1.800.242.5830, Monday through Friday, 7a.m.-8p.m. to explore financial assistance options.
  • We’re in your neighborhood. Our essential employees live, work and volunteer in the very same communities as our customers. We're part of the very fabric of the communities we serve and are committed to making them stronger. Find out more about our community involvement here.
  • We take safety seriously. Our work is conducted in accordance with the guidelines offered by local, state and federal health agencies, as well as our regulatory and state leaders. Our employees participate in screenings, practice social distancing and use the proper Personal Protective Equipment to keep them and you safe.
  • Keeping in touch. We're working hard to stay connected and provide you timely and relevant news and notifications. Visit our website, read your monthly customer newsletters, and register to use our online My Account tool to stay informed and help us provide you the best customer experience possible.

We're in this together...

Thank you for being an Elizabethtown Gas customer.

Christie McMullen
President & COO
Elizabethtown Gas