Natural Gas Leaks, Odors or Emergencies

Pay Your Bill

We know you expect convenience and choice in your dealings with Elizabethtown Gas, and we work hard to give you both when it’s time for you to pay your bill.

Customer Bill Credit
We are pleased to provide customers with a one-time bill credit beginning in mid-June related to the Clean Energy Program (CEP) component of the Societal Benefits Charge (SBC), which is included in the Consolidated Adjustment Charges (CAC) on the bill.  The refund amount is a result of a recent rate adjustment calculated after high winter volumes. If you have additional questions, contact Customer Care at 1-800-242-5830.

Ways to Pay Your Bill

Pay by Bank Draft
Our AutoDraft Plan lets you pay your bill automatically through a direct debit from your bank account. It's fast and secure — and free to enroll and use. Just download the application, fill it in and fax it to us or mail it to us at the address you’ll find on the application. (La aplicación está también disponible en español.)

Budget Payment Plan
Using our Budget Payment Plan is a great choice if you want your bill to be the same amount every month for the next 12 months.

Here's how the plan works:

  • We estimate your natural gas usage for the next 12 months, based on your past usage.
  • We divide that amount by 12 to determine your monthly payment.
  • We review your plan every 6 months to make sure your budget amount is keeping pace with your actual usage. Every August, we'll adjust your monthly amount as needed for the coming payment year.

This is a free service for residential customers whose accounts are up to date, and you can discontinue it at any time. To sign up, call us at 1-800-242-5830, or visit one of our offices in Elizabeth (12 West Jersey St.) or Perth Amboy (296 State St.). The offices are open from 8:30 a.m. to 4:30 p.m., Monday through Friday.

Pay Online
Our online payment system is free. You can use your checking, savings or money market account to pay — and you can check your account details and payment history. Click here to get started >

Pay by Phone
Use Western Union® Speedpay® to pay your bill 24 hours a day, seven days a week. Call 1-866-589-5029 and follow the prompts — or you can speak to a customer service representative. Use  your checking or savings account, your debit or ATM card, or any Visa, MasterCard or Discover credit card.  Note there is a Western Union Speedpay convenience fee.

Pay by Text
Use Western Union® Speedpay® to receive a text alert five days before your monthly bill is due. Sign up online or by calling 866-589-5029 and provide your cell phone number and the checking, savings, money market, Visa, Mastercard, Discover, debit with logo, or pinless ATM account that you wish to use to remit payment.

It’s free to enroll, however, there is a Western Union Speedpay convenience fee each time you make a payment.

Pay in Person
We offer two ways to pay your bill in person.

  • At our offices in Elizabeth (12 West Jersey St.) or Perth Amboy (296 State St.). The offices are open from 8:30 a.m. to 4:30 p.m., Monday through Friday.
  • At authorized payment locations available throughout our service area. Find a location near you >

Pay by Mail
Just use the handy return envelope that comes with your monthly bill. If you need to use your own envelope, just enclose your payment stub and check and mail them to:

Elizabethtown Gas
PO Box 11811
Newark NJ 07101-8111

Gift Payment
Give the gift of comfort and reliability - give a gift payment! Just download the gift payment form, fill it in and mail it to us at the address you'll find on the form. You can also call us at 1-800-242-5830 to get started.

Energy Assistance
If you’re having trouble paying your bills, Elizabethtown Gas wants you to get the assistance you need. Please call United Way at 2-1-1.

Or reach out to CredAbility, a national, nonprofit credit counseling agency, by calling 1-800.251.2227 or visiting www.credability.org. (Usted puede visitar la versión del español Idioma del sitio haciendo clic aquí.)

You may also be able to receive assistance from one or more of the following programs.

Deferred Payment Arrangements
If your account is past due, we'll work with you to set up a Deferred Payment Arrangement. This will allow you to pay off your balance over an extended period of time, while staying current with any new bills. Call 1-800-242-5830, or visit one of our offices in Elizabeth (12 West Jersey St.) or Perth Amboy (296 State St.). The offices are open from 8:30 a.m. to 4:30 p.m., Monday through Friday.