Best Times to Contact Us

Avoid wait times and get faster customer service with these tips.

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THANK YOU ETG Customers!

Highest in Customer Satisfaction with Residential Natural Gas in the East among Midsize Utilities 9 Years in a Row!

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Financial Assistance

Get connected to programs that can help you regain control of your utility bills if you’ve fallen behind.

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FREE Energy Efficiency Services for Moderate Income Customers

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Get Comfortable Saving Energy and Money

Improve your home’s energy efficiency with the Home Performance with Energy Star® Program

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Safety First

Keep Safety Top of Mind

Let's practice safety together.

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Switch to Natural Gas

Smile At The Savings

Smile big at savings up to $2,118* per year.

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Green Team

First Responders Grant

Provides critical support for operations conducted by first responder departments.

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Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

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811: Call Before You Dig

Call 811 or visit before you dig – it's the law! Click or tap below for further information on utility markouts and safety.

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Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

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