elizabethtown gas


JD Power Awards

Thank YOU!

For the 9th consecutive year, our customers voted Elizabethtown Gas #1 in Customer Satisfaction with Residential Natural Gas Service in the East among Midsize Utilities.

We're honored to receive this recognition and it's our privilege to serve you, your family and our community each and every day. We remain committed to delivering exceptional customer experiences every time.

  • Financial Assistance. Many of our customers have been impacted by increases in everyday living expenses. Assistance is available. Click here or call 1.800.242.5830, Monday through Friday, 7a.m.-8p.m. to explore financial assistance options.
  • Understanding Your Natural Gas Bill. Take control of your monthly bill by learning more about the factors that determine what you pay and taking steps to lower your energy usage. Visit Understanding Your Bill.
  • Practice Energy Efficiency. Visit Conserve for programs & tips for saving energy and money.
  • We’re in your neighborhood. Our employees live, work and volunteer in the very same communities as our customers. We're part of the very fabric of the communities we serve and are committed to making them stronger. Find out more about our community involvement here.
  • We take safety seriously. We're committed to maintaining a safe and reliable system for you. We go beyond state and federal requirements when it comes to infrastructure safety and we encourage you to do your part too. Visit Natural Gas Safety.
  • Award Winning Customer Service – We care and are here to help. Visit Awards.
  • Staying in touch. We're working hard to stay connected and provide you timely and relevant news and information. Explore the website, read your monthly Customer Newsletters, and register for My Account.

We appreciate you...

Thank you for being an Elizabethtown Gas customer.

Christie McMullen
President & COO
Elizabethtown Gas
For J.D. Power 2023 award information, visit jdpower.com/awards

Customer Service

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811: Call Before You Dig

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Regulatory Information

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