Customer Newsletters

Enjoy relevant and valuable information including energy and money-saving tips, safety information, news and more in the ETG Customer Newsletters. Please take a look.

June 2021 Customer Newsletter

Beware of Payment Scams

There have been increasing incidents of scams where people are falsely threatened with utility shutoffs unless they provide financial information. Scammers use a variety of contact methods including phone, email, or coming to your door. They may pretend to be from Elizabethtown Gas. Don’t be a victim, be prepared:

  • Never provide your Social Security number or banking information to anyone initiating contact with you claiming to be a utility representative or requesting you to send money.
  • We will never require you to use only one type of payment or ask you to pay by prepaid cards, gift cards or through third party wire transfers or apps.
  • Always ask to see a company photo ID before allowing any utility worker into your home or business.

If you’re unsure, call us at 1.800.242.5830. Learn more at elizabethtowngas.com/bewareofscams

 

Utility Assistance Is Available

Help is available for those struggling to pay their energy bills. If you missed the June 30 deadline for the Low-Income Home Energy Assistance Program LIHEAP, applications will resume again in the fall. Payment Assistance for Gas and Electric (PAGE), Universal Service Fund (USF) and several other programs are still available to help. Don’t wait, apply today! 

If you’re currently not eligible for assistance, the programs have been expanded effective October Re-apply for utility assistance when the higher income limits and Fresh Start utility bill forgiveness go into effect. For more info please call 1.800.242.5830 or visit elizabethtowngas.com/energyassistance.

 

Celebrating Pride Month

This June and always, we stand together at Elizabethtown Gas to celebrate Pride Month in support of our co-workers, friends, family members, and community. Elizabethtown Gas is committed to creating a culture of inclusion for all, where everyone feels comfortable bringing their whole selves to work each day, regardless of differences.

 

Customer Service

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811: Call Before You Dig

Call 811 or visit Call811.com before you dig – it's the law! Click or tap below for further information on utility pipeline markouts and pipeline safety.

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Regulatory Information

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