About Us > Latest News > 2023 > Elizabethtown Gas Named a 2022 Customer Champion by Escalent

Newsroom

Elizabethtown Gas Named a 2022 Customer Champion by Escalent

UNION, NJ, January 10, 2023 – Elizabethtown Gas, a subsidiary of SJI (NYSE: SJI), is proud to be named a 2022 Customer Champion for the fourth consecutive year by Escalent, a top human behavior and analytics advisory firm with extensive energy and utility experience.

Escalent’s 2022 Utility Trusted Brand & Customer Engagement™: Residential study tracks the performance of gas, electric and combination utilities to identify brand and customer experience opportunities and trends in the industry. Out of the 141 utilities studied, Elizabethtown Gas was named a 2022 Customer Champion alongside 36 other companies. In April, Escalent also named Elizabethtown Gas to its list of utilities deemed “Easiest to do Business With” for the third consecutive year.

“Our employees are hard at work to ensure that our company continues to deliver an exceptional customer experience,” said Christie McMullen, President and COO, Elizabethtown Gas. “We are proud to be named a 2022 Customer Champion and look forward to implementing new ways to improve our performance.”

To learn more about the study, please visit escalent.co.

For more information about Elizabethtown Gas, please visit elizabethtowngas.com. To learn more about SJI and its subsidiaries, please visit sjindustries.com.

About Elizabethtown Gas

Elizabethtown Gas, a subsidiary of SJI (NYSE: SJI), delivers safe, reliable, and affordable natural gas and promotes energy efficiency to over 300,000 residential, commercial and industrial customers in parts of Union, Middlesex, Sussex, Warren, Hunterdon, Morris and Mercer counties. For eight years in a row, Elizabethtown Gas has ranked highest in customer satisfaction for residential gas service among east midsize utilities by J.D. Power and Associates. For more information, visit elizabethtowngas.com.

About SJI

SJI (NYSE: SJI), an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries:  SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE).  SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities.  Visit sjindustries.com for more information about SJI and its subsidiaries.

Media Contact Information

Media Relations:
media@sjindustries.com
Telephone: 609-561-9000 x4496

Investor Contact:
Dan Fidell (609) 561-9000 x7027
dfidell@sjindustries.com

Corporate Sustainability Report

Customer Service

Can't find what you need on our site? Click or tap below to contact us via message or phone. We are happy to help you.

  Contact Us

811: Call Before You Dig

Call 811 or visit 811beforeyoudig.com before you dig – it's the law! Click or tap below for further information on utility markouts and safety.

  Learn More

Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

  Learn More