Making a Difference

Elizabethtown Gas is committed to making a difference in the communities we serve.

Standing Together - A Message from Mike Renna, President & CEO, SJI

We have a special bond with our communities and are unwavering in our commitment to make them safe and inclusive. All of us, across every level and department will continue to lead by example and reinforce our values in how we serve our customers, support our communities, interact with each other and perform our jobs.

We stand together, committed to creating a better, more tolerant world within our organization and the communities where we are proud to live and work.

You can view the message we shared with our employees here.

When we shifted our workforce to remote and emergent work only in March 2020, we did so to protect the collective health and safety of our employees, customers and the communities we serve. That priority remains our highest and we thank you for your patience and partnership. As we continue to adapt our business, we’re committed to providing our customers safe, reliable, affordable service, while striving to deliver the exceptional customer experience you deserve.

As we move forward together, we want you to know:
 

  • We will not disconnect service for residential customers who have been unable to make regular payments due to impacts from COVID. While customers will continue to receive bills and past-due notices, Elizabethtown Gas is committed to working with you to establish a Payment Arrangement that meets your needs.
  • For ongoing health and safety reasons, our in person Customer Service Centers remain closed at this time. We look forward to offering this convenient service option again as soon as we can, in coordination with our regulatory, government and health partners. In the meantime, check and money order payments can be mailed to

    Elizabethtown Gas Payment Processing Center
    PO Box 6031
    Bellmawr, NJ 08099

    Other correspondence can be sent electronically to correspondenceETG@sjindustries.com or by mail to Elizabethtown Gas, 520 Green Lane, Union, NJ 07083.

Support is available.

We recognize that challenging times may continue for residents and businesses. Convenient options are available.

We are taking care of the team that is taking care of you. 

Ensuring health and safety may delay us a bit. However, we are doing our best to provide you with safe, reliable, affordable natural gas and diligently following safety protocols including:
  • Practicing social distancing and requiring the use of Personal Protective Equipment ("PPE") by our field employees (face covering, gloves, or more if needed) in situations where social distancing is not possible.
  • Reinforcing training and education to ensure our field employees are exercising caution and carefully assessing any risks that would prevent them from performing work due to COVID concerns.
  • Requesting that customers disclose any information around respiratory or other COVID-like illness within their household prior to our field employees entering a property.

Stay Safe & Beware of Scammers

Unfortunately, scammers are using this time of health and financial uncertainty to attempt to deceive us. Therefore, it’s important that we avoid becoming victims by taking precautions:
  • Never provide your social security number or banking information to anyone initiating contact with you claiming to be a utility representative or requesting you to send money.
  • Always ask to see a company photo ID before allowing any utility worker into your home or business.
  • If you’re unsure, please call us at 1.800.242.5830.
 

Additional Resources

Avoid rumors and inaccurate information by visiting sites with official information on COVID. Please consult the following resources:


We are in this together and are dedicated to providing a source of stability in these uncertain times. Together, we will pull through this and emerge stronger.
 

Game On Grant Program

Our Game On Grant Program provides 20, $1000 grants in support of local, community-centered athletic leagues, and recreational organizations for children.

  • Each league must serve youth between the ages of 4 and 18 within the boundaries of the Elizabethtown Gas service area.
  • The league must be organized around traditional youth sports, which include but are not limited to Baseball, Softball, Soccer, Football, Basketball, Cheerleading, Lacrosse, and Swimming

Want to apply for a Game On Grant? Check back here in February 2022.


2021 Game On Grant Program Winners:
  • Allamuchy Recreation
  • Clark Soccer Club
  • Edison Township Recreation
  • Garwood Baseball League
  • Greenwich Township Recreation
  • Hampton Township Recreation
  • Lenape Valley Soccer Club
  • Mansfield Township Recreation
  • Metuchen Recreation
  • Newton Braves Youth Wrestling
  • Newton United Soccer Club
  • Scotch Plains Fanwood Soccer Association
  • Sparta Little League
  • Sparta Spartans Youth Football & Cheer
  • Sussex Wantage Little League
  • Union County Mudturtles Rugby
  • Union Little League
  • Union Rams Football & Cheer
  • Wallkill Valley Youth Football
  • Westfield Girls Softball

Community Involvement

Environmental Champion Award
Escalent recognized Elizabethtown Gas as a 2020 Environmental Champion for our dedication to environmental stewardship. Escalent chose Elizabethtown Gas among its top 31 nationwide utilities, based on customer feedback regarding green initiatives and support for environmental causes.

 

Food Drive for St. Joseph’s Social Service Center
This winter, Elizabethtown Gas employees held a food drive for St. Joseph’s Social Service Center in Elizabeth, NJ. During the drop-off, a few employees also had the opportunity to pack food for their distribution center.
 

“Fueling the Future” Scholarship Program
Elizabethtown Gas presented a $10,000 check to Union County College as part of our “Fueling the Future” Scholarship program. The program supports 10 full-time students each year. The students must be enrolled in a STEM-related major, reside in Union County, and have at least a 2.5 GPA to receive an award. Congratulations to this year's recipients! 
 

Girl Scout Troop 40226 learned to Call Before you Dig!
Local Girl Scout troop 40226 visited the Elizabethtown Gas headquarters for a lesson from our System Integrity manager. The troop learned about the importance of gas safety - specifically how to identify gas leaks, what natural gas smells like, what a healthy natural gas flame on their stove top looks like, how to identify the presence of carbon monoxide, and the importance of calling 811 before starting any digging project. 


Tour de Elizabeth
Once again, we were proud to have employees participate in this annual bide riding event. Plus, thanks to all the customers who visited our booth to learn more about energy-saving rebates and tips. Tour de Elizabeth supports Groundwork Elizabeth, an organization that believes in “changing places, changing lives” by “developing community-based partnerships which empower people, businesses and organizations to promote environmental, economic and social well-being.” 
 

Employee Giving
Elizabethtown Gas employees donated to three organizations, Sussex County Habitat for Humanity, the Community Foodbank of New Jersey and the American Red Cross, through its parent companies’ Employee Giving Campaign.
 

Relay for Life
Elizabethtown Gas has been one of the major corporate sponsors of the Relay for Life event in Phillipsburg for the past 10 years. There are several ways our employees support the American Cancer Society: setting up a booth at the event, entering the relay, purchasing luminaria to remember those we have lost and honor those who have survived cancer, and donating supplies for Hope Lodge, where patients can stay at no cost when cancer treatments are far away from home. 
 

Downtown Westfield 5K & Pizza Extravaganza
In addition to being one of the bronze-level sponsors of this event, we also had a booth to promote our energySMART rebates.
 

Weatherization
NJ Comfort Partners contractor CLEARresult consulting visited the Elizabethtown Gas pay station 12 West Jersey Street in March to share information on the benefits of weatherization and sign up eligible customers for the Comfort Partners program.

 

Energy Assistance
A representative from our energy assistance team represented Elizabethtown Gas at the Senior Citizen and Disability Expo at the Warren County Fairgrounds. Along with other local providers, our team worked to connect nearly 500 attendees with programs offering much needed community services and programs.

Customer Service

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811: Call Before You Dig

Call 811 or visit Call811.com before you dig – it's the law! Click or tap below for further information on utility pipeline markouts and pipeline safety.

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Regulatory Information

Click or tap below to access our regulatory filings and tariff information.

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